Customer Reviews
Lighthouse Health Advisors
Ben Cosh was so helpful and informative as I was transferring from employer base to Medicare advantage. He answered all of my questions and was very through with the plans and my options. He made me comfortable with my decision. I would highly recommend him in a second.
My husband and I have been clients of Suzanne's for many years now. She stays consistently in touch with us and is always looking out for our best interest when it comes to placing us with the best possible insurance for our personal needs. She is in the perfect field for her. We refer her to our friends and family often.
Response from the owner: Johnny,thanks for the 5 star review!!!
Suzanne was so accommodating. Took time to help me understand and get signed up.
Suzanne is the best at what she does… she reviewed and recommended what plans were best for us… would highly recommend her!
Suzanne goes above and beyond to make sure we have the proper insurance coverage.
Response from the owner: kimberly, Thanks for the great review. Suzanne is a great agent and a huge asset to our team.
Suzanne is knowledgeable, professional, and any time I have a question she gets back to me right away. I would definitely recommend her to my friends and have.
Response from the owner: Thanks for the 5 star review. Suzanne is AWESOME! Always looking out for her clients.
There’s no one better than Suzanne Abercrombie. It’s like having an insurance agent in the family! everything she does is exceptional, above and beyond expectations! Plus she’s become a very good friend.
Response from the owner: Dave,The rest of our team is pretty good as well. LOL Suzanne is great and thanks for the great review.
Suzanne Abercrombie is the best advisor. She is dedicated to give her clients the best advice and is always available to help us meet our needs. Her kindness and caring comes through with every conversation.
Response from the owner: Cheryl,Suzanne defintely looks for the most appropriate soultion for each clients needs. We here at Lighthouse Health Advisors are proud to have her on our team.
Suzanne Abercrombie is the best healthcare consultant I have ever had. She is very knowledgeable and explains your benefits so that you understand. I have not had anything like that in the past. She also sends out reminders periodically about your benefits. She's the best.
Response from the owner: Ruth,Thanks for the great review. She is the best!!!
Suzanne Abercrombie has been a Godsend. I don't need to worry about my Medicare or my Supplement.. She checks back with me every year to see if my situation has changed and provides me with updated info every year. Everyone should be blessed with such a great professional later in life when you can use all the help you can get.
Response from the owner: Patti,Thanks for the 5 star review. Follow up is often the key to a great ongoing relationship with clients. Suzanne is 2nd to none.
My wife and I are extremely happy with the Medicare Part D drug plans Suzanne recommended for us. She reviews them every year to confirm we are with the plan that is best for us as our needs change. Suzanne Abercrombie has become a dear friend in addition to being our Medicare advisor. She always has our best interests in mind.
Response from the owner: Michael,Soo gald to hear your wife is happy with her drug plan. Needs change all the time, that is why having a GREAT agent is so important.
Suzanne made sure she worked around our schedule, knew we were somewhat "digitally-challenged" and was patient and helpful with that, and assured we understood exactly the product we were purchasing. She was professional, kind, and engaging. I'd recommend Suzanne to any potential client. (In fact, we've sent referrals her way.)
Response from the owner: Craig,Thanks for the 5 star review. Suzanne meets her clients how they want to be met. She's a pros pro.
Clint is personable, patient and knowledgeable. We switched to a better plan for my mom, one that provides easier access to care.
Response from the owner: Val,Thanks for the kind words and the 5 star review. We are always happy to help.
Suzanne is an authentic, down to earth person! She really helped me to understand my Medicare choices and how it all works. Whenever I call her for help… she answers my call… I don’t have to go through others to reach her. She keeps in touch and makes sure I take advantage of my benefits.
Response from the owner: Michael,What more can you say. Suzanne is a 100% PRO. Thanks for the Great review, I know she earned it.
10+Suzanne has been help me Jan for years.Alwats on top of it
Response from the owner: Michael,She is AWESOME!
Always responds promptly.
Response from the owner: Phillip,We strive to have prompt and professional service. Ty for the 5 star review.
Very knowledgeable and helpful agent. Keeps up on all the changes and is easy to work with.
Response from the owner: Tom,We all at Lighthouse Health Advisors work very hard to stay on top of this every changing world of Health, Life, and Medicare insurance.
Response from the owner: Joyce,Thanks for the 5 star review!!!
Suzanne Abercrombie is our Rep and She is very knowledgeful in her job and the kind of coverage we need to fill our needs. She isand asset to us and the insurance companies she represents. Very professional and personable person
Response from the owner: Robert,I could not agree more with you. We are very pleased to have an agent of her caliber on our team. Thanks for the great review.
Response from the owner: Thanks Glenn for the 5 star review!!!
Excellent!
Response from the owner: Laurene,Thanks for the 5 star review. I think EXCELLENT says it all.
Suzanne Abercrombie has been a blessing to us! Her knowledge of Medicare and the supplemental programs made the transition so smooth. The stress and anxiety over choosing which plan best suited my needs was gone! I highly recommend Sue to anyone bridging over to Medicare!
Response from the owner: Denise,Thanks for the great review. It is sure nice to have an agent like Suzanne in your corner. She is a PRO!
Awesome
Response from the owner: Jill,Thanks for the 5 star review. We are always happy to hear from a happy client.
I met Suzanne before I was on Medicare. She struck me as a kind, intelligent and wonderful person. She told me that if I needed help when I was ready for Medicare to contact her.When I abruptly lost my job and my health care all in the same month that I became eligible for Social Security and Medicare I reached out to Suzanne. She was there, ready, willing and able to help.After I signed up and was enrolled in Medicare, she has been there for questions, suggestions and sometimes just moral support.I think of Suzanne as a friend first and as my Medicare agent second.Thank you Suzanne for all you do.
Response from the owner: Genundewah,Thanks for the kind words. Suzanne is an agent who truly cares about people. I hope you recommend her to all of your friends and family so they can receive the same level of service and compassion.
Suzanne has been most helpful in all things .
Response from the owner: Ken.Suzanne is a PRO!!Thanks for the 5 star review.
Response from the owner: Gail,Thank you for your review.
Suzanne is very knowledgeable and helped guide me through the process.
Response from the owner: Sandi,Suzanne is the best. She truly cares about people.
Response from the owner: Deborah,Thank you for the 5 star review.
Very helpful this Insurance coverage can be very confusing but Clint Berryhill put me right at ease and was so helpful in directing me to the right Insursane for me.
Response from the owner: Linda,Thanks for the kind words and 5 star review. I truly enjoy helping people with what can be a complicated situation.
Ben is great. Very informative and friendly.
Response from the owner: Adam,Ben is a great agent and an asset to our team. Thanks for the 5 star review.
Clint was extremely helpful, very clear communicating and guiding me through a complicated process. He knew what my needs and concerns were, which I appreciated very much while dealing with a family medical emergency. I highly recommend Clint without reservation. He is the BEST!!
Response from the owner: LeeAnn,Thank you for the kind words and 5 Star review. I truly enjoy what I do. Helping people navigate the health and Medicare space can be confusingand clients needs change all the time. I am always just a phone call away.
Clint is amazing! He is so patient with my elderly parents! He is right there if they ever have questions or concerns! Clint is always helpful and so knowledgeable! We are forever grateful for all he has done for my family!! Dawn Q.
Response from the owner: Dawn,Thank you for the kind words. Helping peolpe find the right Medicare plan for them is something I truly enjoy.
Response from the owner: Peggy,Thanks for the 5 Star review. We strive to provide excellent service to all of our clients. Please think of us when you speak to friends and family.
What a great advisor to work with. Suzanne is well informed and someone you can feel comfortable with when you need information or advise.
Response from the owner: Thanks Coree.Suzanne is an incredible agent and a great part of our team. Please keep her in mind for others who are looking for similar guidance and protection.
My rep for my health care has been Suzanne Abercrombie now for several years. She is professional, easy to talk to, explains the plan so I can understand it, plus points out extras that I can take advantage of which benefits me and my wallet. I know I'm in good hands.
Response from the owner: Robyn,Thanks for the great review. Educating our clients is a huge part of what we do. It allows clients to see all options and simply find the best fit for their needs.
Suzanne provides me with current information on my policies and takes care of the details which I appreciate very much.
Response from the owner: Alan,Thanks for the 5 star review.Suzanne is on top of her game. She provides our team with great information anytime something new hits the market. We are proud to have her on our team.
Suzanne is extremely experienced and helpful in assisting to choose the right plan for me. I could not be happier with Suzanne's services! Go with a PRO!
Response from the owner: Brenda,Thanks for the great review. " Go with a PRO" I love that.Suzanne is a PRO and we at Lighthouse Health Advisors are super happy that she is part of our team.
Great job Ben Cosh my agent. We have had a very confusing year and Ben solved some issues for me and I am on the right track March 1st
Response from the owner: Mark,Thank you for the 5 star review. Ben is a great agent and has the knowledge to help any client through confusing parts of health and Medicare insurance. He is a great part of our team. Please keep him in mind when you talk to friends and family.
I had the pleasure of working with Brittany Fritz as my insurance agent and I cannot say enough good things about her. From the moment I reached out to her, she went above and beyond in all aspects!
I am delighted to leave a five-star review for Brittany Fritz, an absolutely amazing insurance agent! From the moment I started working with Brittany, she demonstrated exceptional professionalism, knowledge, and dedication to helping me find the perfect insurance coverage. Her attention to detail and thorough understanding of my needs made the entire process seamless and stress-free.Brittany's expertise in the insurance industry is truly commendable. She took the time to carefully explain the different policies available, ensuring that I fully understood the benefits and options. Her ability to simplify complex insurance terms made it easy for me to make informed decisions.Beyond her exceptional knowledge and expertise, Brittany's customer service skills are outstanding. She is friendly, approachable, and always available to answer any questions or concerns I had throughout the entire process. Her prompt and efficient communication made me feel valued as a client, and I knew I could rely on her to provide the best possible assistance.I cannot emphasize enough how grateful I am to have had Brittany as my insurance agent. She went above and beyond to ensure that I received the most comprehensive coverage at an affordable price. Her dedication to her clients is truly remarkable, and I highly recommend her services to anyone in need of an exceptional insurance agent.Thank you, Brittany, for your outstanding professionalism, knowledge, and exceptional customer service. You have truly exceeded my expectations, and I am grateful for your expertise. Five stars are simply not enough to express my appreciation for your hard work and dedication!
Response from the owner: Thank you for the great review. We enjoy helping our clients through all of their options and simplifying the selection process.
10/10 recommend using this company!! Brittany was super helpful and made it a great experience for us
Response from the owner: kayla,Thank you for the kind words. Brittany is a great agent and works hard for clients to find the right plan to fit their needs.
Ben was fantastic to work with in helping me choose the right Medicare Plan. He is very knowledgable with all the different plans and options. He never made me feel rushed- and I feel in working with Ben I was able to make an informed decision. Highly recommend!
Response from the owner: Carl,Thak you for 5 star review. We want to educate our clients about all their options and then narrow plan options down until we get the plan that is the best fit for you. We provide 5 star service with Zero pressure.
Ben cosh was a pleasure to work with. He was very knowledgeable and thorough, and made me feel comfortable with my families health care policies.
Response from the owner: Scott,Thanks for the great review.Ben is a PRO. Helping both under 65 clients and Medicare clients is what we love to do. I'm glad you and the family had a great experience. Please keep Ben in mind for friends and family.
Clint has been an awesome help to me. Is always available to help me out with insurance problems and other things that I don't understand. Clint is an great comfort to have on my side to straighten things out. He takes his time to explain things and doesn't make you feel like you are a bother to him.Thank you Clint for being there for me.
Response from the owner: Marion,Thanks for the kind words. I love to provide 5 star service with no pressure. I have been doing this a long time and I know that is something that my clients truly appreciate.
Response from the owner: Lynn,Thank you for the 5 star review. I am always available to help with any questions you have.
Ben was amazing to work with. He helped clear up a lot for my family and I.
Response from the owner: Dayton,Thank you for kind words about Ben. He is a great agent and we at Lighthouse Health Advisors are happy to have him on the team. Educating clients about things to do and not to do is the largest part of our job. I'm glad Ben was able to help you and your family.
Fantastic service from Ben, helped me get a life insurance policy set up quick and easy
Response from the owner: Michael,Thanks for the 5 star review. I'm glad Ben was able to help you get your Life insurance policy in force. We do Medicare, Health, Life, and supplemental coverage. If you have any family or friends that could benefit from any other line of business that we do, please keep Ben in mind.
Clint Berryhill is a fantastic Medicare Plan representative! His customer service skills and follow up are outstanding! He helped me in switching my Medicare Advantage plan, coordinated it with my new provider, ensured I received the proper benefits, and even helped get me scheduled for my first appointment with my primary care provider! The best in the business!
Response from the owner: Ed,Thanks for the great review. It is always a pleasure to help someone who has given back so much in their life. Thanks for all you have done.Semper FI
Clint and his team made the process of securing health insurance for our family simple and efficient. He was able to compare many plans and assist with our selection of the right one for us. I would recommend to anyone needing help navigating the process.
Response from the owner: Tara,Thanks for the great review for myself and the team. We have some Awesome people on our team, that helps us simplify the selection process for clients. Happy we were able to help you.
Very helpful provides you with all the information you need
Response from the owner: Thanks Linda,Always a pleasure helping people through the confusing world of Medicare and under 65 Health insurance.
Clint was great! Very knowledgeable and helped me with all my insurance needs!
Response from the owner: Thank you Brandon!
Clint is so incredibly knowledgeable about the health insurance industry. I recommend my mom to him and he was able to pull up several plans for her to review with tons of options and recommendations to help her make the best choice to meet her needs. He also doesn't just right a policy and forgets about you she checks up on you to see if anything has changed and if it's time to review your policy to make sure it's still working for you!
