Customer Reviews

Lighthouse Health Advisors

Suzanne is so professional in guiding me with my healthcare plan. She reaches out to me even when I don’t need her. She is always there with the best advice.
Kathleen Lucey
Response from the owner:Kathy, Thank you for the 5-star review!
Suzanne Abercrombie always keeps me well informed and is knowledgeable and on top of her game.
Benjamin Cosh has been absolutely fantastic to work with. He’s helped me navigate health insurance, supplemental insurance, and life insurance, all while starting my family. He’s extremely knowledgeable about the industry and takes the time to explain every detail in a way that’s easy to understand. Communication has been seamless from day one. Highly recommend working with Benjamin if you want someone trustworthy, responsive, and genuinely invested in helping you make the right decisions.
Ben is a great help in helping us wade through all the information and options for choosing our Medicare plan. I highly recommend him!
My rep for my health care has been Suzanne Abercrombie for several years. She reviews all new plans for the year, suggests which suits me, then move forward. I have been pleased with her recommendations. She is knowledgeable and ready to help. I trust her with my care.
Response from the owner:Robyn, Thanks for the great review. Educating our clients is a huge part of what we do. It allows clients to see all options and simply find the best fit for their needs.
Suzanne Abercrombie is the best healthcare consultant I have ever had. She is very knowledgeable and explains your benefits so that you understand. I have not had anything like that in the past. She also sends out reminders periodically about your benefits. She's the best.
Response from the owner:Ruth, Thanks for the great review. She is the best!!!
Response from the owner:Daniel, Thank you for the 5-star review!
Ben Cosh is the agent we've been using for years! He's very person friendly and stays aware of all the plans that we might fit into. We can call him anytime to ask him anything and he always has the solution to any problems we may be having.Great guy and company!
Response from the owner:Susan, Thank you for the 5-star review!
Suzanne knows medicare and medicare advantage information so well. She gets me the necessary information I need to make the best decision for me. She has compassion for people in the over 65 age group and works with our best interests in mind. I would highly recommend her!
Response from the owner:Leslie, Thank you for the 5-star review!
Ben Cosh is extremely knowledgeable in helping me decide which health plan would benefit my needs. He takes the time to explain the different options and he has sent me information on the different plans to help me with my final decision. I am appreciative of someone who goes above and beyond. I highly recommend him if you are looking for a Medicare Advantage Plan.
Response from the owner:Tula, Thank you for the 5-star review!
Response from the owner:Joyce, Thank you for the 5-star review!
Great job on keeping me up dated.
Response from the owner:Bob, Thank you for the 5-star review!
Suzanne was so accommodating. Took time to help me understand and get signed up.
Response from the owner:Gaylene, Thank you for the 5-star review!
ben is very knowledgeable & does a great job keeping me up to
date w/ my health ins. he's been my agent for 5 years & i highly
recommend him
Response from the owner:Ben, Thank you for the 5-star review!
Suzanne has really helped us navigate our new Humana plan. She is awesome.
Response from the owner:Laurie, Thank you for the 5-star review!
Ben knows his business. I procrastinated and finally got my Medicare number on the last day before my birth month. Ben hooked me up last minute with an awesome policy. Highly recommended!
Response from the owner:Mark, Thank you for the 5-star review!
Suzanne went above and beyond to take care of us in navigating the Medicare forms. Thank you so much!
Response from the owner:Gary, Thank you for the 5-star review!
Response from the owner:Linda, Thank you for the 5-star review!
Suzanne was very knowledgeable of the medicare insurance options. Professional in every way. I highly recommend her for finding the right insurance.
Response from the owner:Kevin, Thank you for the 5-star review!
Very personable. I felt she was really interested in what was best for me, taking into account my current health and looking forward. Didn't just suggest the most expensive or cheapest plan. Sent me comparison plans to review at my leisure, then answered any questions I had regarding differences and what that would mean.
Response from the owner:Valerie, Thank you for the 5-star review!
Suzanne helped us thru another year of getting us the best Medicare for our needs.
Always knows what will work the best for us and we know it’s not an easy task. Thanks so much for your help again.
Response from the owner:Michael, She is AWESOME!
Suzanne Abercrombie Is great!
She listened to my concerns and questions, did some research, and got back to me within in minutes.
Thank you so much!
Response from the owner:Vanessa, Thank you for the 5-star review!
Re: Suzanne Abercrombie, Medicare Health Insurance Advisor-
Suzanne was incredibly helpful in traversing the Medicare Health Insurance re-enrollment process. She was professional, attentive to details, immediately responsive to early and late questions, well organized and efficient. She made comparing plans and choosing the best fit understandable and reassuring. She earns 5 out of 5 in my book!
Response from the owner:Dr. Alan, Thank you for the 5-star review!
Suzanne was very concerned with our individual needs and treats all her clients with respect. I truly enjoyed my visit to her office and the quality time my friend and I had with her. I believe she is helping me get the best plan for my needs.
Response from the owner:Patti, Thank you for the 5-star review!
Response from the owner:Paul, Thank you for the 5-star review!
Excellent! Suzanne Abercrombie really listens, does her homework and provides you with informed choices as to your medicare insurance options.
Response from the owner:Laurene, Thanks for the 5 star review. I think EXCELLENT says it all.
Clint is a wealth of knowledge, and he so easy to work with! I would highly recommend Clint for all Medicare/health insurance needs and questions.
Response from the owner:Thanks Kelly, We try to stay on top of the always changing world of Health and Medicare insurance.
I worked with Ben, who I found to be very knowledgeable when it came to different health insurance plans. We ran the numbers on several plans, and compared to my wife's employer's plan. It was very easy for him to crunch the numbers to determine the right (cost effective) course of action. I signed up with him say day. No need to shop around on your own for insurance carriers/plans. Ben will do all the work for you. Don't hesitate to reach out to him.
Response from the owner:Mike, Glad you had a great experince while working with Ben. He is a great asset to a great team.
Ben Cosh was so helpful and informative as I was transferring from employer base to Medicare advantage. He answered all of my questions and was very through with the plans and my options. He made me comfortable with my decision. I would highly recommend him in a second.
Response from the owner:Peggy, Ben is a great part of our team. Please share you story with any needing health or medicare insurance help.
My husband and I have been clients of Suzanne's for many years now. She stays consistently in touch with us and is always looking out for our best interest when it comes to placing us with the best possible insurance for our personal needs. She is in the perfect field for her. We refer her to our friends and family often.
Response from the owner:Johnny, thanks for the 5 star review!!!
Suzanne is the best at what she does… she reviewed and recommended what plans were best for us… would highly recommend her!
Suzanne goes above and beyond to make sure we have the proper insurance coverage.
Response from the owner:kimberly, Thanks for the great review. Suzanne is a great agent and a huge asset to our team.
Suzanne is knowledgeable, professional, and any time I have a question she gets back to me right away. I would definitely recommend her to my friends and have.
Response from the owner:Thanks for the 5 star review. Suzanne is AWESOME! Always looking out for her clients.
There’s no one better than Suzanne Abercrombie. It’s like having an insurance agent in the family! everything she does is exceptional, above and beyond expectations! Plus she’s become a very good friend.
Response from the owner:Dave, The rest of our team is pretty good as well. LOL Suzanne is great and thanks for the great review.
Suzanne Abercrombie is the best advisor. She is dedicated to give her clients the best advice and is always available to help us meet our needs. Her kindness and caring comes through with every conversation.
Response from the owner:Cheryl, Suzanne defintely looks for the most appropriate soultion for each clients needs. We here at Lighthouse Health Advisors are proud to have her on our team.
Suzanne Abercrombie has been a Godsend. I don't need to worry about my Medicare or my Supplement.. She checks back with me every year to see if my situation has changed and provides me with updated info every year. Everyone should be blessed with such a great professional later in life when you can use all the help you can get.
Response from the owner:Patti, Thanks for the 5 star review. Follow up is often the key to a great ongoing relationship with clients. Suzanne is 2nd to none.
My wife and I are extremely happy with the Medicare Part D drug plans Suzanne recommended for us. She reviews them every year to confirm we are with the plan that is best for us as our needs change. Suzanne Abercrombie has become a dear friend in addition to being our Medicare advisor. She always has our best interests in mind.
Response from the owner:Michael, Soo gald to hear your wife is happy with her drug plan. Needs change all the time, that is why having a GREAT agent is so important.
Suzanne made sure she worked around our schedule, knew we were somewhat "digitally-challenged" and was patient and helpful with that, and assured we understood exactly the product we were purchasing. She was professional, kind, and engaging. I'd recommend Suzanne to any potential client. (In fact, we've sent referrals her way.)
Response from the owner:Craig, Thanks for the 5 star review. Suzanne meets her clients how they want to be met. She's a pros pro.
Clint is personable, patient and knowledgeable. We switched to a better plan for my mom, one that provides easier access to care.
Response from the owner:Val, Thanks for the kind words and the 5 star review. We are always happy to help.
Suzanne is an authentic, down to earth person! She really helped me to understand my Medicare choices and how it all works. Whenever I call her for help… she answers my call… I don’t have to go through others to reach her. She keeps in touch and makes sure I take advantage of my benefits.
Response from the owner:Michael, What more can you say. Suzanne is a 100% PRO. Thanks for the Great review, I know she earned it.
Always responds promptly.
Response from the owner:Phillip, We strive to have prompt and professional service. Ty for the 5 star review.
Very knowledgeable and helpful agent. Keeps up on all the changes and is easy to work with.
Response from the owner:Tom, We all at Lighthouse Health Advisors work very hard to stay on top of this every changing world of Health, Life, and Medicare insurance.
Response from the owner:Joyce, Thanks for the 5 star review!!!
Suzanne Abercrombie is our Rep and She is very knowledgeful in her job and the kind of coverage we need to fill our needs. She is
and asset to us and the insurance companies she represents. Very professional and personable person
Response from the owner:Robert, I could not agree more with you. We are very pleased to have an agent of her caliber on our team. Thanks for the great review.
Response from the owner:Thanks Glenn for the 5 star review!!!
Suzanne Abercrombie has been a blessing to us! Her knowledge of Medicare and the supplemental programs made the transition so smooth. The stress and anxiety over choosing which plan best suited my needs was gone! I highly recommend Sue to anyone bridging over to Medicare!
Response from the owner:Denise, Thanks for the great review. It is sure nice to have an agent like Suzanne in your corner. She is a PRO!
Awesome
Response from the owner:Jill, Thanks for the 5 star review. We are always happy to hear from a happy client.
I met Suzanne before I was on Medicare. She struck me as a kind, intelligent and wonderful person. She told me that if I needed help when I was ready for Medicare to contact her.
When I abruptly lost my job and my health care all in the same month that I became eligible for Social Security and Medicare I reached out to Suzanne. She was there, ready, willing and able to help.
After I signed up and was enrolled in Medicare, she has been there for questions, suggestions and sometimes just moral support.
I think of Suzanne as a friend first and as my Medicare agent second.
Thank you Suzanne for all you do.
Response from the owner:Genundewah, Thanks for the kind words. Suzanne is an agent who truly cares about people. I hope you recommend her to all of your friends and family so they can receive the same level of service and compassion.
I had the pleasure of working with Brittany Fritz as my insurance agent and I cannot say enough good things about her. From the moment I reached out to her, she went above and beyond in all aspects!
Clint is so incredibly knowledgeable about the health insurance industry. I recommend my mom to him and he was able to pull up several plans for her to review with tons of options and recommendations to help her make the best choice to meet her needs. He also doesn't just right a policy and forgets about you she checks up on you to see if anything has changed and if it's time to review your policy to make sure it's still working for you!
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